An Iraqi company founded in 2021 by a group of youth energies with great experience in everything related to customer service and the call center and its development starting from PBX installation, software, modern systems, and cadres in the Iraqi labor market. Our specialty is to provide solutions, consultations and services for all institutions and companies
Our services allow ensuring the quality of work and enabling the internal and external communication aspect, which increases the productivity of companies and institutions and reduces spending and thus increases profits in addition to providing reports and detailed studies of the market and products to ensure their development, satisfy and attract customers
Customer service
Providing solutions to serve customers by responding to requests and inquiries received by calls or through social media using the best technologies and advanced systems to reach customer satisfaction and thus increase confidence in the company or institution
preparing reports by analyzing the recorded data of incoming calls by customers, which shows the market need and identify strengths and weaknesses for the purpose of working on and correcting them
This service provides sending daily, weekly, and monthly reports to know the numbers of incoming calls, peak times, and service level
The service of conducting communications campaigns with customers is provided to ascertain the extent of satisfaction with the services or products provided by the company or institution
- systems
-equipment
-networks
-staff
-location
-Administration
Providing a fully trained team on the services provided by the companies to answer inquiries and questions from customers and provide solutions in all languages 24 hours a day, seven days a week
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We love our customers, so feel free to visit during normal business hours.
Baghdad Almansour
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